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The Warranty for carbon frame is 2 years, while 1 year for carbon rim and carbon wheels. 

When you need to return the products for an exchange or refund, please contact us within 7 days of receiving your order. We may need you to take a picture of the defected parts so that we can look into to see if its our fault as follows:
1. Wrong Items sent
2. Items not as described. 
3. Defects or damage due to improper installation or treatment. 
4. Defects or damaged due to the use of unauthorized spare parts. 

Then we may ask you to return it via the postal service. The returning shipping cost would be on us. 

If the items do not fit properly, but were made accurately according to your order speciafication, you are eligible for returning for an exchange or refund within 28 days of receipt. But you have to be responsible for all the expenses incurrer. 

Alll returned items must be in Brand-New Condition, unused and with original tags and packaging. If not, we reserve the right to return the product to you. 

If you have some other questions, please contact us. 

 

 



Are you looking for an online bike shop that can provide best price, but with top quality? At Q2 Cycling, we offer best carbon wheels, carbon rim, carbon frames and other carbon bicycle parts. Every product is directly from our factories. At the same time, we also offer wholesale,dropshiping, OEM & ODM service.